Privacy Policy
SMCSMART LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website (the “Site”).
1. Information We Collect
Device Information
When you visit the Site, we automatically collect certain information about your device, including:
- Browser type and version
- IP address
- Time zone
- Cookie identifiers
- Pages or products viewed
- Search terms
- Referring websites
- Information about how you interact with the Site
Order Information
When you make or attempt to make a purchase, we collect:
- Full name
- Billing address
- Shipping address
- Payment information (including card details or other payment credentials)
- Email address
- Phone number
Customer Support Information
We collect any information you voluntarily provide when contacting us for support or inquiries.
2. Use of Tracking Technologies (Meta Pixel, Google Analytics, and Similar Tools)
Our Site uses third-party technologies such as:
- Meta Pixel (Facebook Pixel)
- Google Analytics
- TikTok Pixel
- Other analytics and marketing tools
These technologies help us:
- Understand how visitors interact with our Site
- Measure advertising performance
- Improve user experience
- Deliver personalized advertising
Information collected may include:
- URLs visited
- Products viewed
- Cart activity
- IP address
- Browser type
- Device identifiers
This information may be shared with:
- Meta Platforms, Inc.
- Google LLC
- TikTok Inc.
- Other advertising and analytics partners
We do not collect or share sensitive information such as medical records, private communications, or confidential financial details beyond what is necessary to securely process payments.
Consent & Controls
By using our Site, you consent to the use of cookies and tracking technologies. You may withdraw consent at any time through:
- Our cookie consent banner
- Your browser settings
- Advertising opt-out tools such as Facebook Ad Preferences, Google Ads Settings, or the Network Advertising Initiative (NAI) opt-out page
3. How We Use Personal Information
We use your personal information to:
- Process orders and payments
- Manage shipping and fulfill contractual obligations
- Communicate order confirmations and support
- Prevent fraud and enhance security
- Provide advertising and marketing (where legally permitted or with consent)
4. Legal Basis for Processing
Where applicable under laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), we process personal data based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
5. Sharing of Information
We share personal information with trusted service providers to operate our store and fulfill orders, including:
- Our ecommerce platform provider (e.g., Shopify)
- Payment processors
- Shipping carriers
- Marketing and analytics providers
We may also disclose information:
- To comply with applicable laws and regulations
- To respond to lawful requests
- To protect our rights and prevent fraud
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law. You may request deletion of your information where legally permitted.
7. Minors
The Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion
- Request data portability
- Object to certain processing
- Withdraw consent
To exercise your rights, please contact us using the details below.
9. Cookies & “Do Not Track”
You may manage cookies through your browser settings or our consent banner. Due to the lack of a uniform industry standard, we do not currently respond to “Do Not Track” signals.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically for legal or operational reasons. The latest version will always be posted on this page with the updated effective date.
11. Contact Information
If you have questions, complaints, or wish to exercise your rights, please contact:
SMCSMART LLC
Through our Contact Page on the Site.
